#Approach 3: Enable ActiveSync from Android Device Set-CASMailbox -Identity -ActiveSyncEnabled $true Note: Here, Henna is the name of user mailbox. Run the following command to enable Exchange ActiveSync service: To enable the Exchange ActiveSync, one can also use the PowerShell command. #Approach 2: Enable Exchange ActiveSync using PowerShell Command Helpful Post: Resolve Exchange Contacts Not Syncing with iPhone Issue Eventually, click on Save button to apply the done changes.
Here, under the Mobile Devices, click on Enable Exchange ActiveSync.Now, in the Mailbox Properties page, click on Mailbox Features.In the user mailbox list, highlight the mailbox for which you want to enable the Exchange ActiveSync and click on Edit icon.Launch EAC and navigate to Recipients > Mailboxes.#Approach 1: Enable Exchange ActiveSync via EAC Also, you need the assigned permissions for this. Important Note: Before executing the below techniques, it is essential to know that the Estimated time to complete the procedure is 2 minutes. Contacts option is disabled from Exchange ActiveSync Settings in Android.Exchange ActiveSync option is disabled from Android Device Settings.Exchange ActiveSync is disabled from Exchange Administration Center.If you are getting the same issue then, there are only three probable reasons for this: Techniques to Resolve ‘Exchange Contacts Not Syncing with Android’ Problem If there is no issue with the desktop client even after that this issue is certainly possible. On the other side emails and calendars syncs properly.
In some cases, Exchange Contacts not syncing on Android contacts. #Case 5: Synchronization Issue is Acquiring Only with Contacts Information In this case, when users check the Android settings, they found them all ok. #Case 4: Exchange Contacts are Disappearing from Android Device’s Contacts ListĪfter adding a new contact in Android it disappears after a few minutes or hour/day from the device and also, does not gets sync with Exchange contacts. Still, Exchange contacts do not get sync with Android device. However, sometimes administrators enable the Exchange ActiveSync access from the Exchange Admin Center (EAC) to sync contacts and other data items. #Case 3: ActiveSync is Enabled from EAC but, Exchange Contacts are Not Syncingīy default, the ActiveSync is enabled for new user mailboxes and disabling it prevents the contacts from synchronizing with Android device. However, even after enabling this option Outlook Exchange contacts does not get sync with Android device. Sometimes, while configuring Exchange Account on Android, users enable Exchange ActiveSync. #Case 2: Android Setup is Correct Even After this Contacts are Not SyncingĪctiveSync all the related permissions to establish the synchronization session between Exchange mailbox and mobile handset. If the user creates a new contact on Exchange or on the Android phone then, it will not sync to the other. The Android device report that Emails, Contacts, and Calendars all are syncing properly. Well, there may several situations in which users get this issue and some most common cases are mentioned below: #Case 1: Exchange Server Contacts not Synchronising After Lollipop UpdateĪfter updating the Android device version to Lollipop, users become unable to synchronize the contacts with Exchange Server. Here, we are going to disclose some cases and the troubleshooting tips to resolve ‘Exchange contact groups not syncing to Android’ issue. Thus, keeping these all issue in mind, we have come up with this editorial. There are different provider platforms, number of releases, and even different Exchange installations. This condition can be very frustrating as not all Android devices are generated equally. As a result, users acquire ‘ Exchange contacts not syncing with Android’ issue. However, sometimes the Exchange ActiveSync service stops working due to various reasons. Users also configure Exchange ActiveSync to establish a communication between Android device and Exchange Server. It is a synchronization protocol, which is optimized to work simultaneously and lets Android users access their Exchange account email messages, calendars, contacts, and task.Įncryption Service which provides the mobile users a secured communication with the server. Modified: T04:59:30+00:00| How to, Technology, Tips | 5 Minutes ReadingĮxchange ActiveSync is a client protocol that allows users to synchronize their Android device with Exchange Mailbox.